How Long Does It Take to Service a Car at a Dealership? – A Comprehensive Guide

When it comes to car maintenance, one of the most common questions drivers have is, “How long will it take to service my car at a dealership?” Whether you’re new to car ownership or simply planning your next service, understanding the time involved can help you better manage your day and reduce any stress or inconvenience.

In this article, we’ll break down the typical timeframes for car servicing at a dealership, what factors can influence the duration, and how you can minimise your waiting time. So, let’s get into the details.

 

Understanding Car Servicing at Dealerships

Servicing your car is essential for keeping it in top condition and ensuring it remains safe and reliable on the road. But not all services are the same.

Typically, a car service can be categorised into two main types: minor service and major service.

Minor Service

This is a routine check-up, usually conducted every 6-12 months or after a specific number of miles driven. It includes basic maintenance tasks like oil and filter changes, inspecting the brakes, and checking fluid levels. A minor service is generally quick and straightforward, making it the preferred choice for drivers with busy schedules. If you’re driving a specific make like a Toyota or Audi, you might want to check out our page on Toyota services or Audi services to learn more about what’s included.

Major Service

On the other hand, a major service is a more thorough examination of your vehicle. It includes everything covered in a minor service, plus additional checks and replacements, such as spark plugs, air filters, and brake fluid. A major service is usually recommended every two years or after a significant amount of mileage. For detailed information on specific brands, consider reading about Tesla services or Volkswagen services.

Opting for a dealership service rather than an independent garage can offer some distinct advantages, such as access to manufacturer-approved parts and technicians who are specifically trained on your car’s make and model. However, this can also impact the time required for the service, as dealerships often follow strict guidelines to ensure your vehicle is serviced to the highest standard.

Factors That Affect Car Service Time

The time it takes to service your car at a dealership can vary depending on several factors. Understanding these can help you better anticipate how long you might be without your vehicle.

Type of Service Required

The most obvious factor is whether you’re getting a minor or major service. As mentioned earlier, minor services are quicker, while major services take longer due to the extensive checks and replacements involved.

Make and Model of the Vehicle

Some vehicles are more complex to service than others. High-end or luxury cars like Tesla or Volkswagen might require more time because they often have more intricate systems that need specialised attention. On the other hand, more common models might be quicker to service. If you own a Honda or Fiat, you can explore our pages on Honda services or Fiat services to see how long these typically take.

Dealership’s Workload

The dealership’s schedule plays a significant role. If you’re having your car serviced during peak times, such as just before a long weekend or during the end-of-month rush, you might face longer waiting times.

Availability of Parts

If your car requires a specific part that’s not readily available at the dealership, this could delay the service. While dealerships often have a good stock of common parts, certain replacements might need to be ordered in, extending the time needed to complete the service.

Technician’s Expertise

The experience and skill level of the technician assigned to your vehicle can also influence how long the service takes. More experienced technicians might be able to perform the service more quickly and efficiently.

Typical Timeframes for Car Servicing at a Dealership

So, how long should you expect to wait? Here’s a general guide based on the type of service.

Minor Service

Generally, a minor service at a dealership takes about 1 to 2 hours. This is because the tasks involved are straightforward and can be completed relatively quickly. If you’re organised and book your appointment at a less busy time, you might even be able to wait at the dealership and drive away as soon as the service is complete.

Major Service

A major service will usually take between 2 to 4 hours. This service is more comprehensive, so it requires more time to ensure everything is checked and replaced as needed. If your car requires any additional work beyond the standard checks, such as brake pad replacements or tyre changes, this could add extra time to the service.

Additional Services

If you’re having additional services done, like an MOT, brake servicing, or tyre replacements, you should expect to add some time to your visit. An MOT, for example, typically takes around 45 minutes to an hour, and combining it with a service can save you time overall, but it will extend the duration of your visit to the dealership.

How to Minimise Your Waiting Time at the Dealership

Nobody likes to wait longer than necessary, especially when it comes to car servicing. Here are some tips to help you minimise your waiting time:

Scheduling an Appointment

Always book your service in advance. This not only guarantees you a slot but also allows the dealership to manage their workload better, reducing the chances of delays. If you need to make an appointment, feel free to contact us.

Opting for Early Morning or Late Afternoon Slots

Dealerships are usually less busy at the start or end of the day. By choosing these times, you’re more likely to get your car serviced quicker as there’s less congestion in the workshop.

Utilising Express Services

Many dealerships offer express service options where minor services are completed in under an hour. If time is of the essence, ask your dealership if this service is available.

Checking Parts Availability in Advance

If you know your car might need specific parts replaced, it’s worth checking with the dealership ahead of time to ensure they have them in stock. This can prevent any delays due to waiting for parts to be delivered.

What to Expect During the Car Service

If you’re planning to wait at the dealership while your car is being serviced, it’s good to know what to expect.

Customer Waiting Areas

Most dealerships provide comfortable waiting areas with amenities like free Wi-Fi, refreshments, and TV to keep you entertained while you wait. Some even offer workstations if you need to get some work done.

Loan Cars and Shuttle Services

If you can’t wait at the dealership, many offer loan cars or shuttle services to help you get on with your day while your car is being serviced. This is particularly useful for major services that take longer.

Real-time Updates and Communication

Many dealerships now offer real-time updates via text or email, keeping you informed about the progress of your car service. This transparency helps reduce anxiety about how much longer it will take and allows you to plan your day better.

Tips for a Smooth Car Service Experience

To ensure your car service goes as smoothly as possible, consider these tips:

Preparing Your Car Before the Service

Make sure your car is clean and remove any personal items that might get in the way. Also, check your service plan to understand what’s included and ensure you’re not paying for services you don’t need.

Understanding Your Service Plan

When booking your service, ask for a detailed breakdown of what’s included and how long it will take. This helps avoid any surprises and ensures you’re getting the service you expect.

Asking About Timeframes in Advance

When you book your service, ask the dealership for an estimated time of completion. This allows you to plan your day accordingly and set expectations about when your car will be ready.

Frequently Asked Questions (FAQs)

How often should I service my car at a dealership?

It’s generally recommended to service your car every 6-12 months, depending on how much you drive. Your car’s manual will provide specific guidance for your make and model. For specific intervals for popular models, check out our pages on Toyota services or Volkswagen services.

Can I wait at the dealership while my car is being serviced?

Yes, most dealerships have waiting areas where you can relax while your car is being serviced. If the service is expected to take longer, you may want to consider a loan car or shuttle service.

What happens if the service takes longer than expected?

If the service is taking longer than anticipated, the dealership should keep you informed and explain the reason for the delay. If it’s due to parts availability or additional work, they will usually offer you options on how to proceed.

Are dealership services more expensive than independent garages?

Dealership services can be more expensive, but they often provide greater peace of mind as they use manufacturer-approved parts and technicians who are specifically trained on your car’s make and model. This can be particularly important for newer or high-end vehicles.

Conclusion

Understanding how long it takes to service your car at a dealership helps you plan better and reduces the stress of the unknown. Whether it’s a quick minor service or a more comprehensive major service, knowing what to expect can make the process smoother and more efficient. Remember to schedule your appointment in advance, consider the best times to visit, and take advantage of any additional services the dealership offers to make your experience as convenient as possible. Regular servicing not only keeps your car in top condition but also ensures that you and your passengers stay safe on the road.

Are you looking to buy a new used car? Contact us today and we can help you!